for use of the website www.apartmentservice.com for Customers and Providers
These Website Standard Terms And Conditions contained herein on this webpage, shall govern your use of this website,
including all pages within this website (collectively referred to herein below as this “Website”). These Terms apply in
full force and effect to your use of this Website. You must not use this Website, if you have any objection to any of
these Website Standard Terms And Conditions.
This Website is not for use by any minors (defined as those who are not at least 18 years of age), and you
must not use this Website if you a minor.
‘Customer’ shall mean any visitor viewing and utilizing the information and/or services provided on
www.apartmentservice.com to source or secure serviced accommodation.
‘Provider’ means any persons, company or agent
adding and offering property information, availability and/or details on the website including any details of rates,
taxes, descriptions, images, videos and other information provided with the intention to attract rentals or ‘Reservation’
sales at their property.
‘TAS’ or ‘The Apartment Service’ are the trading names of Room Space Limited,
a company registered in the UK whose registered office address is at 5-6 Francis Grove, London SW19 4DT, England, UK.
TAS provides details and information of extended stay hotels, apart-hotels, corporate housing services and serviced
apartments for use by Customers. TAS operates the website at www.apartmentservice.com
‘Reservation’ is an agreement between the Customer and the Provider to purchase and for the provision
of temporary accommodation on terms specified. Acknowledgement of any online transaction is made by TAS to both the Provider and Customer
by e-mail specifying agreed terms and full details of the Reservation.
‘Reservation Confirmation’ is a formal notice from TAS of a rental agreement stating the Providers
terms and conditions applicable to the rental agreement.
TAS acts solely as a property marketing and booking agent. Any agreement to use accommodation or other services
offered and published online at www.apartmentservice.com is made between the Provider and the Customer by accepting
the terms of the Provider. The information and data presented within www.apartmentservice.com is made available for
information purposes only and is also offered free of charge to Customers unless where specifically stated. Information
is kept by the Provider or the provider’s agent on www.apartmentservice.com through online access and although the information
provided is routinely checked by TAS for consistency and to quality control information, TAS does not make any representation
to the accuracy or currency of the information, and cannot accept liability for errors or omissions made by the
Provider or any agent on his behalf. TAS, however, maintains an audit trail of listing changes made by Providers and will assist
the Customer and Provider in resolving any reservation disputes regarding the quality or accuracy of any
information provided. Information specified in any ‘Reservation Confirmation’ is taken from the current online
information provided at the time by both the Provider and the Customer and will be deemed to be true, accurate and
correct. The Provider and the Customer both agree to abide by any rates, terms or conditions agreed and noted at the
time of the reservation process taking place. Reservation Confirmations of all transaction details will automatically
be made by TAS by electronic e-mail advice as soon as the Reservation has been completed and any discrepancies found in
the advice should brought to the attention of TAS as soon as possible. TAS will acknowledge receipt of any notification of an error
or discrepancy and will advise the other party as soon as practicable in order to resolve the discrepancy.
The information and services on www.apartmentservice.com are made available and on the understanding that you agree not to
use the site for any purpose that is unlawful in relation to applicable laws or regulations or immoral. You further agree that you
indemnify www.apartmentservice.com for any loss or damage or costs for incorrect use of the site or any breach of conditions mentioned herein.
‘Customers’ understand and agree that:
understand and accept that a Reservations are contractual and legally binding agreements
between the Customer and the Provider.
- 2. Reservation Confirmation advices will advise of any cancellation
terms and charges applied by the Provider in the event that the reservation is cancelled.
- 3. The Reservation Confirmation advices and any subsequent amendment advices should be
read and checked carefully and in particular regarding costs incurred for any changes
to or cancellation of the reservation.
- 4. In proceeding with a reservation the Customer confirms that they have read and understood
the implications of any cancellation or charges or fees made by the Provider or TAS. Customers
also note that the changing of details, such as arrival or departure dates or extra persons
for instance, may incur a change to the rate initially booked but that these costs (unknown at the time of booking)
cannot be advised at the time of booking. The Customer has the option to cancel their reservation subject to the
terms advised if the amended terms or rates are not acceptable to them.
- 5. Amendments to all reservations will be made by contacting The Apartment Service and confirmation
notices of any amendments and resulting charges will be provided as soon as practically possible after
the changes and costs have been confirmed with the Provider.
- 6. All cancellations must be made by contacting The Apartment Service in writing and confirmation
notices will be sent as soon as practically possible after checking if any charges are to be made by the Provider.
Cancellation charges will be notified in all cases.
- 7. In all cases an administration charge of £25.00 plus VAT will be made by
The Apartment Service for all cancellations or amendments.
‘Providers’ agree that
- 1. They offer and provide details & information of their properties
to visitors to the TAS website and in TAS’s affiliate programmes at their own discretion.
- 2. The correctness of any information is solely in their control and that
they will not make any vague, incorrect or misleading statements regarding their offerings.
- 3. They represent and warrant that they have ownership or are a valid licensee of the copyright
of the content and information described in the ‘Provider’ definitions above.
- 4. TAS makes available tools for Providers to create and manage their web pages, participate
in marketing initiatives, create a booking engine for both online bookings and for request booking
business but that the content is the sole responsibility of the Provider in respect to accuracy and descriptions provided.
- 5. They agree to use their best efforts to resolve disputes where
incorrect or inaccurate information provided by them has caused a loss or expense to any Customer.
- 6. They will also advise the Customer of the correct information and compensate the Customer for any
shortfall to the extent of the inaccuracy and make every effort to provide or rectify any dispute.
- 7. Any amendment or update of information from time to time will not negate an error
caused by incorrect information previously provided.
- 8. Providers warrant legal compliance to supply accommodations in their market for our temporary or short term
guests in properties and apartments proposed to TAS for rent. Providers are required to complete a verification
questionnaire contained within the user area of www.apartmentservice.com, accessed after logging in. It remains the
Provider’s responsibility to complete and return the responses requested.
Providers who accept our confirmed booking, also confirm by this action their compliance to all of the required areas of verification.
The Global Supply Chain team are available to assist Providers with any queries relating to this aspect
All user names and passwords remain the property of TAS and may be cancelled or suspended without any notice or any liability
to you or any other person. TAS has sole discretion to refuse or remove any content that is available via the service and
we may, but have no obligation to, remove content and content that we determine in our sole discretion that is unlawful,
libellous, immoral, defamatory, misleading, pornographic, obscene or unacceptable. TAS does not warrant that the operation of
You are expressly and emphatically restricted from all of the following:
- 1. publishing any Website material in any media;
- 2. selling, sublicensing and/or otherwise commercializing any Website material;
- 3. publicly performing and/or showing any Website material;
- 4. using this Website in any way that is, or may be, damaging to this Website;
- 5. using this Website in any way that impacts user access to this Website;
- 6. using this Website contrary to applicable laws and regulations, or in a way that causes,
or may and cause, harm to the Website, or to any person or business entity;
- 7. engaging in any data mining, data harvesting, data extracting or any other similar
activity in relation to this Website, or while using this Website;
- 8. using this Website to engage in any advertising or marketing;
Our company operates in accordance with the Disability Discrimination Act 2010 and the Equality Act 2010 and, as such,
we encourage all prospective guests to talk to us about any special accommodation requirements they may have.
We will be pleased to discuss our most appropriate accommodation solutions with the aim of making all guests'
stay as comfortable as possible.
Limitation of liability
In no event shall The Apartment Service nor any of its officers, directors and employees, be liable to you for
anything arising out of or in any way connected with your use of this Website, whether such liability is under
contract, tort or otherwise, and The Apartment Service, including its officers, directors and employees shall not be
liable for any indirect, consequential or special liability arising out of or in any way related to your use of this Website.
You hereby indemnify to the fullest extent The Apartment Service from and against any and all liabilities, costs, demands,
causes of action, damages and expenses (including reasonable attorney’s fees) arising out of or in any way related
to your breach of any of the provisions of these Terms.
If any provision of these Terms is found to be unenforceable or invalid under any applicable law,
such unenforceability or invalidity shall not render these Terms unenforceable or invalid as a whole, and
such provisions shall be deleted without affecting the remaining provisions herein.
Governing Law & Jurisdiction
These Terms will be governed by and construed in accordance with the laws of England, and you submit to the
jurisdiction of the courts located in England for the resolution of any disputes.