Tomorrow's World
What next for the serviced apartment?
by Catherine Chetwynd
American operator Oakwood is also well
represented in the Far East and senior
vice president and general manager for
Oakwood Worldwide, Gavan James feels
the US is the barometer for what happens
elsewhere in the industry. "We believe
there will be several market strata," he says.
Oakwood already has Premium, a high
end brand; and Residence for the mid
market.
"We are seeing demand for a 3-star
product - still with 24-hour front desk,
on site staff and weekly housekeeping -
but with the prices associated with that
as more mid-line people are moved
around the world." James also anticipates
demand will grow exponentially in Asia
Pacific, Eastern Europe and the Middle East.
Traditionally, serviced
apartments have been built
adjacent to hotels and the
two are integrated,so that
hotel services are available
In the Middle East, another model is
developing. "There are a lot of purposebuilt
serviced apartments coming on
line, where you get a corporate housing
kind of operation with limited service,"
says Bakker. "Traditionally, serviced
apartments have been built adjacent to hotels and the two are integrated,
so that hotel services are available."
Marriott has followed this strategy
worldwide with MEA. Forthcoming
developments that fit this model include
St Regis Cairo and St Regis Abu Dhabi,
both to open with serviced apartments;
Le Méridien Doha, 250 rooms and 110
apartments; InterContinental Hotels and
apartments in Tripoli and Doha; Crowne
Plaza hotel and apartments in Abu Dhabi.
As the industry grows with demand,
competition will increase and operators
of serviced apartments will work harder
to ensure that while quality remains
high, innovation and service at different
levels will mark the difference between the
players. This can only benefit customers.
