New Horizons
The rise of the serviced apartment
By Charles McCrow, The Apartment Service
The corporate market has waited a long time for serviced
apartments; just over 20 years in just about every region
outside the USA.
Serviced apartments, mainly in the
form of Extended Stay Hotels, are now
proliferating in countries such as Australia,
Singapore, Thailand, South Africa,
Germany, Brazil, Dubai, France and
India, all places where there is room for
substantial future growth. In the USA,
which currently accounts for 77% of
world stocks, for example, extended stay
product is still the fastest growing and a
highly profitable sector of the US lodging
industry reinforcing the view that a high
level of growth is also probable and likely
in all these other global regions as well.
Another notable fact is that 86% of the
world's serviced apartments are operated
by the top 15 players in the marketplace!

The top serviced apartment brands are
operated mainly by mainstream hotel
chains who looked to lower their
operating costs and to reduce their
staff/guest ratios. They did this by
adding a lounge and kitchen into the
rented space which created a more
spacious alternative and also cut away
the cost of restaurants or lounge areas
which were typically low or non-profit
making. Lower costs all round, consumers
are delighted and operators are happy -
a recipe for a perfect growth story!
To add to this mix, over the last thirty
years, the worldwide trend of companies
going - and growing - globally has lead
to greater staff mobility resulting in the
requirement for them to stay away for
longer on business trips or on temporary
assignments. Expatriate populations have
grown strongly too as well due to
growth in corporate relocations. The
sector's agency members are reporting
that relocation assignments are getting
more numerous and also their shorter
stay assignments are growing in numbers
as well.
Finally, independent operators started
to create larger units to house families
relocating or on temporary assignments
(at a time, coincidentally, when demand
for hotel bedrooms also outstripped
supply worldwide) delivering higher
yields by using residential property
packed up with services. This was
sometimes due to lack of extended stay
availability but also in respect to the size
of the units which tended to be much
larger and more suitable for families.
Charges and cost savings feature highly.
This industry has become known as
Corporate Housing in the US and is a
concept that is set to also grow rapidly
in other regions.